Customer service

WhatsApp Business

The free WhatsApp Business app for a small team that already talks to customers there.

Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.

Save replies you have approved. The separate WhatsApp Business Platform, used by developers and some inbox tools, is billed per conversation. This entry is the app.

Free. The WhatsApp Business app is free. The WhatsApp Business Platform (API) is a separate product and is billed. See WhatsApp's business pricing pages before you use the API.

Vendor: Meta. Pricing tier checked 2026-10-16.

Vendor site

Specifications that use WhatsApp Business

Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.